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Location: Vacaville, California, United States
Date Posted: November 28
Description
Rob King
Vacaville, CA 95687(707) 514-8008, Msg: (707) 450-6951rob.kingsr@yahoo.com Information Technology Technician To be a team player on a team that can benefit from my technical expertise while gaining valuable knowledge in the industry. Technical Summary
Operating Systems – Windows XP Professional (DOS 3.1, 6.2, Win95, 98, NT, 2000, & me)
Software – DameWare, Remote Desktop Connection, Office Communicator, Microsoft Management Console, HP Openview Service Desk, Norton, McAfee, Avast!, AVG Anti Virus, M.S.Office 2003, Ad-aware 6.0, HijackThis, Computer Management, Tweak UI, Neotrace, eCleaner, Fontlister, Spybot, , Power Toys, FDISK, Configured Dial-Up Network (DUN). Ghost/Ghostwalked, Event Viewer, TechNet, Downloaded current drivers, flashed the Bios, mapping and configuring drives, installed workgroups and domains. Paint Shop Pro 8, Animation Shop 3, Photoshop CS, Adobe Acrobat 6.0 Pro, My Advance Label Designer, AutoCAD v.2004/2006, integrated over 250 computers and 60 printers into a Microsoft WinNT environment. Upgraded over 300 computer operating systems to Microsoft WinNT 4.0 Workstation. Hardware – POS (Point of Sale) installations, Installation, Configuration and Repair, Troubleshooting: Partitioned and formatted hard drives as FAT16, FAT32, and NTFS, Master/Slave. Replaced motherboards, hard drives, modems, sound cards, keyboards, monitors and other peripherals. Installed multiple hard drives, RAM, CD-ROMS, DVDs, Disk drives, Tape drives, printers, USB Devices. Created Network cables and patch cords, and ran them for network connectivity. Toned out ports, troubleshot connectivity in the switch closet. Worked with Servers and Server racks. Have worked with floor plans and office maps as well. Exposure To - UNIX, Redhat Linux, Disk Frontier, C , HTML, Basic, Visio, Internet Information Server 4.0. Professional Skills Network:§ Created User Groups, Workgroups and Domains.§ Password resets§ Shared files, folders and printers.§ Successfully installed hardware for 350 desktop PC’s, printers and the network, for a large medical facility in preparation for new move in. § Proficiently Ghosted hard drives, then Ghostwalked them to change the SID (Security IDentifyer). § Effectively created patch cables and installed RJ45 jacks and toned out ports. Desktop:§ Help Desk for 9 months at EDS§ Efficiently swapped out old hard drives and ghosted new images to bigger hard drives. § Commendably called on by Doctors, Nurses and Administrator team to help troubleshoot computer problems.§ Competently troubleshot printer and network problems and resolved them.§ Expertly troubleshot software problems related to, but not limited to network connectivity. Technical EducationA Certification: Ø Street∙Tech , San Pablo, CAØ Technical Certificate of Completion MCSE Certificate: Ø MTI College of Business and Technology, Sacramento, CAØ Technical Certificate of Completion Boom & Scissor Lift Certification:Ø Hertz Equipment Rental – Benicia, CA Professional Experience|
Contech Systems, Inc – Contracted to United Health Group, S.F. CA (Computer Technician) - Using DameWare & Remote Desktop Connection (RDC) to log into desktops and laptops to run scripts and retrieve information • Microsoft Management Console • Office Communicator • HP Openview Service Desk to view open tickets and create workload • Deploying new computers for the Health Group • Installing new computers and removing old ones • Troubleshooting connection problems • Making sure the re imaging and pushing of applications goes smoothly • Working closely with the RCO’s (Remote Console Operators) to make sure that the project runs smoothly • Helping users with problems pertaining to their migration |
2007- 2007 |
| Superior Technical Resources, Inc. - Contracted to Travis A.F.B. (Network Technician)• Team Lead for Aruba, 2nd Generation Wireless LAN installation and configuration • Site surveying • Running inner duct for CAT5 cabling • Building NEMA Boxes and antennas for Aruba Access Points (APs) • Punched down and terminated ends using the 568B Standard • Using a Man-Lift, installed Nema Boxes and ran cable in offices and hangers • Installed AP 65’s and AP 70’s in offices and Aircraft Hangers | 2007- 2007 |
| Atechguy Computer Repair – (Lead Technician)• Virus Removal • Upgrading Software & Hardware • Troubleshooting hardware and software needs • Repairing computer problems | 2003 - 2007 |
| Manpower Professional Services – (Computer Technician)• Installed several POS (Point of Sales) Systems • Monitored tape calls for daily backup procedures • Set up “Sales Builder” on computers in the field offices for Beazer Homes • Picked up and delivered equipment as needed • Traveled to different sites to investigate connectivity problems • Used FDISK to erase and create partitions for a clean installation of the Operating System • Provided technical advice to users on software and the care and maintenance of their system • Doing “Rollouts” for IBM • Worked together as a team to troubleshoot network software and hardware problems • Used online tools to investigate error codes • Rebuilt and repaired computers. | 2001 - 2003 |
| Attorney Diversified Services (ADS) (Network Administrator)• Supported 10 branches in a Novell environment • Supported approximately 200 people with various software and hardware needs • Set up print servers, ran CAT5 cable and installed RJ45 ports • In charge of updating and installing software • Repaired and built computers | 2000 |
| Electronic Data Systems (EDS) (Helpdesk Coordinator) • Helped support over 50,000 clients world wide with hardware, software and connectivity problems • Configured DUN (Dial UP Networking) for remote users getting connected to the network • Configured Internet Explorer for connectivity • Assisted internal customers with network connections which included password resets and concurrent logins • Walked customers through basic problems on their computers and dispatched tickets on hardware issues. | 1999 - 2000 |
| Veterans Administration Mather Hospital (System Administrator) • Supported the Chief Medical Officer, Chief Administrator Officer, C.O.O and the administrating staff • Integrated over 250 computers and 60 printers into an MS WinNT environment • Was responsible for relocating over 300 end users and providing Desktop Support • Used Ghost and Ghost Walking on hard drives to create network-ready computers • Created new user accounts with User Manager and making them a member of the appropriate groups • Installing software across the network on approved computers • Troubleshooting user's computer problems and getting them back up and running with the network. • Working closely with the network team in order to keep clients up and running • Utilized Event Viewer and TechNet to troubleshoot computer problems • Toning out ports to be able to trace the wall port to the correct network port. Switching cables in the switch panel to obtain a network connection or correct problems • Provided network computer equipment installation, relocation, updates, upgrades (hardware and software) • Provided WinNT 4.0 Workstation System Administration, equipment installation, relocation, and updates, upgrades (hardware and software) • Diagnosed, repaired and rebuilt pc’s in a local and wide area network of over 600 systems • Upgraded over 300 computer operating systems to MS WinNT 4.0 Workstation, MS Office Suite and proprietary applications • Upgraded hard drives and replaced other hardware on the computer when it needed it. | 1996 - 1999 |
| GenCorp Aerojet (Drafter)• Added and connected printers and other peripheral devices. Mapped drives to establish a working computer configuration, and installed Win95 • Constructed records and attached scanned images to IPD, resulting in the entire plant being able to access these drawings • Introduced the need for a better, faster editing software, resulting in the ability to implement AutoCAD and AutoCAD Overlay for speedier, user-friendly editing • Converted Unigraphic drawings to the AutoCAD platform • Converted Russian rocket engine drawings to English and modified via engineer’s markup • Trained new employees on AutoCAD Overlay which was a raster editing program. | 1994 - 1995 |
| Proctor & Gamble (Drafter) – Contracted by Professional Cadd Services • Created piping layout flow sheets for the flow of chemicals • Creating organizational charts • Converting electrical drawings to AutoCAD • Creating graphic designs, reading blue-prints • Backed up all essential drawing to the HP-3000 & Optical Drive. | 1990 - 1994 |
December 08, 04:09 PM Lisa and Scotty Aucoin says: